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Ron Krit

Overlooked Office Heroes: Responsiveness, Presence, and Helping Hands



I see this phrase "Hiring Rock Stars" tossed around all over the internet. But think about it, do you really want an employee who's more Guns N' Roses than Google? I get the idea, though. Businesses are on the lookout for those rock-solid employees –smart, hardworking, leading, creative, empathetic, and charismatic. But let's face it, sizing up all these traits, along with skill and experience, in an interview? That's a tall order.


While all these elements are flashy and important, there’s a golden trio that often flies under the radar but is crucial in any workplace: being responsive, showing up, and lending a hand. These aren’t just nice-to-haves; they're game-changers that can turn your average Joe or Jane into workplace gold, and this doesn’t require a ton of coaching.


Responsiveness: The Art of the Reply

In this crazy world where emails and texts zoom back and forth like a high-speed tennis match, being responsive is more than just nice – it's a must. When you respond, it shows you're attentive and you respect the person on the other end. Swamped and can’t give a full reply? No sweat, people understand, let them know you’re busy but on it. Radio silence gets people thinking all sorts of not-so-great things.


Even if you can't dish out a full answer right away, acknowledging the message and if necessary, suggest a quick chat to dive deeper. Responsiveness isn't just about being quick on the draw; it's about showing you're there, you care, and you're tuned in.


Showing Up: Reliability Counts

Not everyone's gunning for the corner office or wants to be the next big boss. That’s fine because every team needs solid players who do their job, do it well, and keep the engine running. I love the go-getters and innovators, but I equally value someone who consistently shows up and nails their day-to-day.


With remote work, “showing up” can get complicated, making your presence felt is more important than ever. If you're leading a team, especially a remote or hybrid one, make the extra effort to connect. For the remote warriors out there, make your voice heard in meetings, keep the chat going with your teammates, and don't be shy about throwing your ideas into the ring.


Offering Help: The All-Star Move

Helping a colleague in need, even just offering assistance, is the stuff of workplace legends. Sure, you've got your own responsibilities, but the willingness to lend a hand is contagious, especially when it starts from the top. I’ve been super lucky to have folks around me helping with technical issues or even to lend an ear for a practice run of a presentation. And as I grow my business, I can’t tell you how awesome it’s been to have friends and new LinkedIn connections who take time out to lend a hand or make an introduction.


Helping isn't just about being nice; it's about building a culture where everyone's pulling together. It's not about being a doormat or forgetting boundaries; it's about understanding that the team's win is your win too. Plus, when you help, you’re picking up new skills and perspectives too.


The Cumulative Effect

Together, these three simple traits propel individuals and organizations. They foster a culture of respect, engagement, and collaboration.


The next time you're pondering how to hire a star, or be one, remember: it's not just about big wins or flashy innovations. Be responsive, show up fully, and extend a helping hand. The cumulative effect attracts “rock stars” and increases tenure.

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